When clients enter your office space, what do they see first? How are they greeted upon walking through the door? Are they welcomed into a warm and inviting environment with comfortable seating, healthy and flourishing office plants, clean floors, and a friendly face or two? Or are they left standing in the doorway?
Your reception area is the first physical point of contact between your client and your business. It needs to not only accurately represent your company, but also make your client feel comfortable.
No matter what type of business you’re in, you need to put careful consideration into your reception area design.
Create a Comfortable Space
Studies show that comfortable, well-lit, well-ventilated, and safe workplaces increase productivity by as much as 16% and job satisfaction by 24%. Happier offices don’t just make for happier employees; they also breed happier clients. No one would argue against the notion that a happy client is a primary goal of conducting business. That is what the modern office design strives to accomplish.
Your reception area must be designed for comfort, particularly if it is the main waiting area for clients. Every year, U.S. companies purchase 16.5 million chairs, 4.5 million tables, and 3 million desks. When choosing office furniture for your reception area, make sure you are selecting a professional style that matches your office décor. A well-planned and carefully decorated office and reception area shows a client that you care about your employees as well as your clients’ experience.
Knoll has an entire line of reception area products that deliver quality and comfort.
Keep It Organized
Keep your reception area organized! Clients will appreciate a well-kept, stress-free, and relaxing reception area as they wait for their business transaction or meeting to begin. Plus, a mess of papers and clutter feels unprofessional. That’s definitely not the first impression you want to give when a new client walks through the door!
Ultimately, having an aesthetically pleasing and comfortable reception area as well as a modern office design can make a big difference in your company’s success. Whether it includes indoor plants, magazines, a cucumber-water station, or just some comfy chairs – an appropriate greeting and waiting room is essential for establishing a trusting, respectful relationship with your clients and your employees alike.
Keep it private
Often reception areas adjoin key meeting areas and can be congregation points. Conversational sounds travel, sometimes up to 60 feet even around corners so give that some consideration as well. Many firms extend their “white noise” system into the reception area to keep guest from hearing what they shouldn’t.